Shipping

Once your order has been shipped you will be sent a confirmation email showing the carrier and method used to ship your order. If you have not received a confirmation within two business days of your order, Contact Us for status.

The delivery time for your order depends on the shipping method you select. We offer several different shipping methods. The choices available may depend on:

• The item(s) purchased
• The in-stock availability of the product
• The destination address

Each shipping method has its own restrictions and charges that will be applied to your order, and are based upon a simple calculation of order processing time and actual shipping time in business days. Please note that business days are Monday through Friday, excluding Federal holidays within the United States.

Your estimated shipping dates are based on several things such as the items’ destination address, and if the products you have ordered are in stock. Checking the “usually ships within” time on the product’s detail page can help give you an estimate of how quickly the order is generally shipped out.

At checkout, you will be prompted to choose a shipping method for your item(s). Shipping costs are determined by:

• The destination of your item(s)
• The shipping method you select

Your total shipping will be calculated automatically during checkout prior to the completion of your order.

extreme V™ FREE SHIPPING offers convenience for you! Qualify for FREE SHIPPING on all extreme V™ orders when your order is more than $60!

• Any order over $60 qualifies you for FREE shipping (USPS 1st-Class) within the 48 Continental United States.

• Any order over $200 qualifies you for FREE shipping (FedEx Ground) within the 48 Continental United States.

For most items, you will be given the option of selecting the following shipping options:

• USPS 1st-Class
• USPS Priority
• FedEx Ground
• USPS International
• FedEx International

It’s as easy as clicking whichever delivery method is best for you! Please note that you will still need to consider the Order Processing Time when determining your order’s total delivery time.

Currently, no changes can be made to an order once it has been submitted.

Please be aware of the following in order to assist you with your shipping selections and needs:

• Orders are shipped on business days only (Monday through Friday) excluding federal holidays within the United States.
• Your order must be received and your credit card authorized by 12:00 p.m. (noon) EST or your order will not be processed until the following business day. This applies to all shipping methods, including Next Day delivery.
• Second Day and Next Day orders require a street address.
• Items shipped to the following destinations may only be shipped via the U.S. Postal Service and cannot be expedited:

1. PO Boxes in Continental US
2. PO Boxes in Alaska and Hawaii
3. APO/FPO
4. US Territories (including Puerto Rico)

You will get email notifications for your Order from extreme V as your order is processed, starting at checkout until it leaves our warehouse, or as your order status gets updated.  We will send you a final order status notification when it leaves our warehouse that will include:

• The product (s) you purchased
• The shipping method you selected during Checkout
• The carrier that is delivering your product(s).

Please be aware that our Estimated Delivery Dates are approximations, and cannot be guaranteed. The Estimated Delivery Dates provided may change as a result of many different factors, and we do our best to ensure the most accurate possible estimates and access to other order tracking resources.

Orders that are shipped via a trackable method (such as FedEx) will have tracking information available in My Account. Please check this information if available and read through the following options:

• If your tracking information shows that your package has been delivered but you have not received it there is a chance the carrier may have left it somewhere they deemed safe. Check with your neighbors or family members to see if they possibly received it in your stead.


• If the tracking information indicates the package is being returned to us, or if the address is incorrect, it may have been undeliverable.

If an item is out-of-stock, it will be noted under Product Availability.

If any of your items are on backorder, we will hold your entire order for up to 4 business days. If, after such time, your item is not in stock, we will ship your order to you and send your backordered item(s) separately as soon as the item(s) arrives. You will not be charged any additional shipping through this method.